iHelpdesk to Outlook
migration service
Smooth , no special knowledge or programming required. A complete iHelpdesk to Outlook data migration instrument.
iHelpdesk to Outlook
Your best tool for iHelpdesk to Outlook data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick the records you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and see the miracle happening.Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer support information.Simple and easy procedure
No need to worry about coding or continuously control each record moved.
Just link both platforms, tick what you need to take to a new database and let the system deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is everything which is why we designed a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In only a few buttons to press you will be able to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Good service first
Except producing great customer service, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from iHelpdesk to Outlook
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Outlook.Next
Retained link between object and people
When migrating your data from iHelpdesk to Outlook we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Outlook
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Outlook work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from iHelpdesk to Outlook.
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Link iHelpdesk
Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
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Link Outlook
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Outlook all data
Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from iHelpdesk to Outlook.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Outlook import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
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