iHelpdesk to osTicket
migration service
Effortless , no special knowledge or programming required. A complete iHelpdesk to osTicket data migration instrument.
iHelpdesk to osTicket
Your best tool for iHelpdesk to osTicket data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and enjoy the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer service information.Automated migration
Worried that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Link the help desks, pick data, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we developed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Record mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Guided migration
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Apart from providing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from iHelpdesk to osTicket
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in osTicket.Next
Sustained association between object and people
When migrating your data from iHelpdesk to osTicket we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to osTicket work
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Prepare
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from iHelpdesk to osTicket.
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Link iHelpdesk
Complete the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
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Link osTicket
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket all data
Once everything's tested out, determine a quiet time with the least load on the support staff and start migrating from iHelpdesk to osTicket.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your osTicket import
Our staff would be more than happy to run a personalized migration if you have specific demands.
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