iHelpdesk to Oracle Service Cloud
migration service
Effortless , no special skill set or coding required. A complete iHelpdesk to Oracle Service Cloud data migration tool.
iHelpdesk to Oracle Service Cloud
Your best tool for iHelpdesk to Oracle Service Cloud data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to migrate and set off with the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the miracle happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer service details.Effortless process
No need to worry about scripting or constantly watch each record moved.
Just attach your source and target, choose what you want to migrate and allow the system deal with the remainder.
Data maintenance
Your information migrates complete and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members have see your credentials or other information.
You can be sure that with HDM no data breaches will take place.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we aim to propose the best possible migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from iHelpdesk to Oracle Service Cloud
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Oracle Service Cloud.Next
Sustained connectivity between object and people
When migrating your data from iHelpdesk to Oracle Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Oracle Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Oracle Service Cloud work
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Prepare
Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from iHelpdesk to Oracle Service Cloud.
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Connect iHelpdesk
Fill in the form with required credentials to allow our data migration tool to access information from your current help desk.
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Link Oracle Service Cloud
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Oracle Service Cloud all data
When everything's validated, choose a quiet time with the least load on the support team and begin migrating from iHelpdesk to Oracle Service Cloud.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Oracle Service Cloud import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
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