96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

iHelpdesk to ngDesk
migration service

Smooth , no special knowledge or coding required. A complete iHelpdesk to ngDesk data migration software.

More details
Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from iHelpdesk to ngDesk

Strong safety of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in ngDesk.

Next

Sustained connection between object and people

When migrating your data from iHelpdesk to ngDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from iHelpdesk to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from iHelpdesk to ngDesk work

  • Prepare

    Register and go to our migration service.

  • Connect iHelpdesk

    Pick and connect your iHelpdesk service desk with HDM.

  • Connect ngDesk

    Give the right to access your ngDesk account.

  • Outline your requirements

    Let us know what components of your migration you want to modify

  • Get your needs estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from iHelpdesk to ngDesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ngDesk import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay