iHelpdesk to ngDesk
migration service
Smooth , no special knowledge or coding required. A complete iHelpdesk to ngDesk data migration software.
iHelpdesk to ngDesk
Your best tool for iHelpdesk to ngDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose customer info you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and observe the miracle happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost vital customer service information.Easy procedure
No need to worry about scripting or continuously watch each record transferred.
Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard deal with the rest for you.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.
You may be sure that with HDM no hacker attacks are possible.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Simple & effective
In just a few clicks it is possible to pick what goes where, when it starts, and how.
Our developers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from iHelpdesk to ngDesk
Strong safety of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in ngDesk.Next
Sustained connection between object and people
When migrating your data from iHelpdesk to ngDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to ngDesk work
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Prepare
Register and go to our migration service.
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Connect iHelpdesk
Pick and connect your iHelpdesk service desk with HDM.
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Connect ngDesk
Give the right to access your ngDesk account.
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Outline your requirements
Let us know what components of your migration you want to modify
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Get your needs estimated
We will investigate your application and send you with a cost and a scope of work.
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Migrate from iHelpdesk to ngDesk all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ngDesk import
Our staff would be more than happy to run a customized migration if you have particular needs.
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