iHelpdesk to Manage Engine
migration service
Smooth , no special skill set or coding required. A complete iHelpdesk to Manage Engine data migration tool.
iHelpdesk to Manage Engine
Your best tool for iHelpdesk to Manage Engine data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to transfer and start the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the target system and observe the wonders happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost vital customer support information.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.
Connect the platforms, select records, click ok, and you’re done!
Data maintenance
Your information migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members can access to your passwords or records.
You may be sure that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from iHelpdesk to Manage Engine
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Manage Engine.Next
Sustained connectivity between object and people
When migrating your data from iHelpdesk to Manage Engine we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Manage Engine work
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Prepare
Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to Manage Engine.
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Link iHelpdesk
Complete the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Connect Manage Engine
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Manage Engine everything
When everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from iHelpdesk to Manage Engine.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Manage Engine import
Our staff would be more than happy to perform a personalized migration if you have particular needs.
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