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iHelpdesk to LiveHelpNow
migration service

Smooth , no special know how or programming required. A complete iHelpdesk to LiveHelpNow data migration instrument.

More details

Your best tool for iHelpdesk to LiveHelpNow data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and start the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer service details.
Effortless process

You don’t have to bother about coding or continuously control each piece of info moved.

Just link your source and target, tick what you want to migrate and let the Migration Wizard deal with the rest for you.

Data maintenance

Your customer info comes unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from iHelpdesk to LiveHelpNow

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in LiveHelpNow.

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Retained association between object and people

When migrating your data from iHelpdesk to LiveHelpNow we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from iHelpdesk to LiveHelpNow work

  • Prepare

    Register and go to our migration wizard.

  • Opt and connect your iHelpdesk support desk with HDM.

  • Grant access to your LiveHelpNow account.

  • Express your needs

    Let us know exactly what aspects of your migration you wish to tweak

  • Have your requirements estimated

    We shall research your application and get back to you with a cost and a scope of tasks.

  • Migrate from iHelpdesk to LiveHelpNow everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your LiveHelpNow import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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