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iHelpdesk to KronoDesk
migration service

Effortless , no special expertise or coding required. A complete iHelpdesk to KronoDesk data migration tool.

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Your best tool for iHelpdesk to KronoDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing critical customer support details.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Attach the platforms, select records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is key which is why we created a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our software took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from iHelpdesk to KronoDesk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in KronoDesk.

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When migrating your data from iHelpdesk to KronoDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from iHelpdesk to KronoDesk work

  • Prepare

    Register and go to our migration service.

  • Opt and link your iHelpdesk support desk with HDM.

  • Connect KronoDesk

    Grant access to your KronoDesk account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you would like to modify

  • Get your preferences estimated

    We will investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from iHelpdesk to KronoDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your KronoDesk import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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