iHelpdesk to Kapdesk
migration service

Smooth , no special skill set or programming required. A complete iHelpdesk to Kapdesk data migration software.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from iHelpdesk to Kapdesk

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Kapdesk.

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When migrating your data from iHelpdesk to Kapdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from iHelpdesk to Kapdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from iHelpdesk to Kapdesk work

  • Prepare

    Register and go to our migration wizard.

  • Pick and link your iHelpdesk support desk with HDM.

  • Connect Kapdesk

    Grant the right to access your Kapdesk account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We'll analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from iHelpdesk to Kapdesk everything

    Move all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kapdesk import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation
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