iHelpdesk to Jira Service Management
migration service
Smooth , no special know how or coding required. A complete iHelpdesk to Jira Service Management data migration instrument.
iHelpdesk to Jira Service Management
Your best tool for iHelpdesk to Jira Service Management data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just pick customer info you need to transfer and set off with the transition right away.Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer support details.Automated migration
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.
Security is paramount
Information is key which is why we developed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from iHelpdesk to Jira Service Management
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Jira Service Management.Next
Sustained connectivity between object and people
When migrating your data from iHelpdesk to Jira Service Management we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Jira Service Management work
Prepare
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from iHelpdesk to Jira Service Management.
Connect iHelpdesk
Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
Link Jira Service Management
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Jira Service Management all data
When everything's tested, determine a quiet time with the minimal load on the support team and start migrating from iHelpdesk to Jira Service Management.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Jira Service Management import
Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimationBlog Articles You Might Find Useful
Help Desk System Reviews
CRM or Help Desk — What’s the Difference Anyway?
The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t …
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical …
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided …