iHelpdesk to Jira Service Desk
Trouble-free , no special expertise or coding required. A complete iHelpdesk to Jira Service Desk data migration tool.
Trustworthy and ReliableYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information
Strong safety of your informationThe migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Jira Service Desk.
Sustained association between object and peopleWhen migrating your records from iHelpdesk to Jira Service Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from iHelpdesk to Jira Service Desk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from iHelpdesk to Jira Service Desk work
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from iHelpdesk to Jira Service Desk.
Complete the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Link Jira Service Desk
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Jira Service Desk all data
When everything's tested, determine a quiet time with the least load on the support department and start migrating from iHelpdesk to Jira Service Desk.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT