iHelpdesk to Help Scout
migration service
Smooth , no special know how or programming required. A complete iHelpdesk to Help Scout data migration software.
iHelpdesk to Help Scout
Secure and Safe
Your passwords as well as data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.Full & Accurate
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of dataReasons to use Help Desk Migration to migrate data from iHelpdesk to Help Scout
Strong security of your data
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Help Scout.Next
Maintained connectivity between object and people
When migrating your data from iHelpdesk to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Help Scout work
Prepare
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from iHelpdesk to Help Scout.
Link iHelpdesk
Fill in the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
Link Help Scout
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout everything
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from iHelpdesk to Help Scout.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Help Scout import
Our staff would be more than happy to perform a custom migration if you have special needs.
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