iHelpdesk to Gorgias
migration service

Smooth , no special skill set or coding required. A complete iHelpdesk to Gorgias data migration software.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from iHelpdesk to Gorgias

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Gorgias.

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When migrating your data from iHelpdesk to Gorgias we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from iHelpdesk to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from iHelpdesk to Gorgias work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to Gorgias.

  • Connect iHelpdesk

    Fill out the form with requested credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect Gorgias

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Gorgias all data

    Once everything's validated, determine a quiet time with the least load on the support team and start migrating from iHelpdesk to Gorgias.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Gorgias import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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Help Desk Migration service


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