iHelpdesk to Gorgias
migration service
Smooth , no special skill set or coding required. A complete iHelpdesk to Gorgias data migration software.
iHelpdesk to Gorgias
Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.Optimal & Accurate
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of informationReasons to use Help Desk Migration to migrate data from iHelpdesk to Gorgias
Strong privacy of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in Gorgias.Next
Retained link between object and people
When migrating your data from iHelpdesk to Gorgias we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Gorgias work
Prepare
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to Gorgias.
Connect iHelpdesk
Fill out the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
Connect Gorgias
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Gorgias all data
Once everything's validated, determine a quiet time with the least load on the support team and start migrating from iHelpdesk to Gorgias.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Gorgias import
Our staff would be more than happy to perform a customized migration if you have specific needs.
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