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iHelpdesk to Gmail
migration service

Effortless , no special expertise or coding required. A complete iHelpdesk to Gmail data migration tool.

More details

Your best tool for iHelpdesk to Gmail data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.
Effortless process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, pick what you need to migrate and let the tool deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we developed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to select what goes where, when it starts, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Great service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from iHelpdesk to Gmail

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Gmail.

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Maintained association between object and people

When migrating your data from iHelpdesk to Gmail we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to Gmail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from iHelpdesk to Gmail work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from iHelpdesk to Gmail.

  • Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gmail all data

    Once everything's validated, choose a quiet time with the least load on the support department and begin migrating from iHelpdesk to Gmail.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Gmail import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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