iHelpdesk to Freshservice
migration service
Extremely easy , no special knowledge or programming required. A complete iHelpdesk to Freshservice data migration instrument.
iHelpdesk to Freshservice
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import solely.Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.Optimal & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of dataWhy you should use Help Desk Migration to switch from iHelpdesk to Freshservice
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Freshservice.Next
Retained connection between object and people
When migrating your records from iHelpdesk to Freshservice we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Freshservice work
Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from iHelpdesk to Freshservice.
Link iHelpdesk
Fill in the form with necessary credentials to allow our data migration tool to access records from your current help desk.
Connect Freshservice
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshservice all data
When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from iHelpdesk to Freshservice.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a pro run your Freshservice import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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