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iHelpdesk to DeskCenter Management Suite
migration service

Smooth , no special skill set or programming required. A complete iHelpdesk to DeskCenter Management Suite data migration tool.

More details

Your best tool for iHelpdesk to DeskCenter Management Suite data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing vital customer service information.
Easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, pick what you need to migrate and let the system deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is key which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to select the data arrangement, when it goes, and how.

Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from iHelpdesk to DeskCenter Management Suite

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in DeskCenter Management Suite.

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Retained relation between object and people

When migrating your data from iHelpdesk to DeskCenter Management Suite we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from iHelpdesk to DeskCenter Management Suite work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your iHelpdesk service desk with HDM.

  • Grant the right to access your DeskCenter Management Suite account.

  • Express your needs

    Let us understand precisely what parts of your migration you need to adjust

  • Get your requirements estimated

    We will investigate your case and send you with a price and a scope of work.

  • Migrate from iHelpdesk to DeskCenter Management Suite all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your DeskCenter Management Suite import

Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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