iHelpdesk to C-Desk
migration service
Extremely easy , no special expertise or coding required. A complete iHelpdesk to C-Desk data migration tool.
iHelpdesk to C-Desk
The best iHelpdesk to C-Desk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and enjoy the wonders happening.Data completion
Move your help desk info in full to ensure that no ticket has lost essential customer support details.Simple and easy process
No need to worry about scripting or constantly control each piece of info moved.
Just attach your source and target, tick what you need to take to a new database and let the tool do the remainder.
Data dependency
Your information migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members can see your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a few clicks it is possible to select what goes where, when it starts, and in what order.
Our software considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we aim to offer the most effective migration tool. However, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from iHelpdesk to C-Desk
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in C-Desk.Next
Retained association between object and people
When migrating your records from iHelpdesk to C-Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to C-Desk work
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Get ready
Sign-up and go to our migration tool.
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Connect iHelpdesk
Select and link your iHelpdesk support desk with HDM.
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Connect C-Desk
Give access to your C-Desk account.
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Describe your requirements
Let us know exactly what elements of your migration you need to tweak
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Have your requirements estimated
We'll analyze your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from iHelpdesk to C-Desk all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your C-Desk import
Our team would be more than happy to run a customized migration if you have specific needs.
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