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iHelpdesk to Cayzu
migration service

Effortless , no special skill set or programming required. A complete iHelpdesk to Cayzu data migration instrument.

More details

Your best tool for iHelpdesk to Cayzu data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and see the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost vital customer support details.
Easy process

No need to worry about scripting or continuously control each record transferred.

Just attach both platforms, pick what you want to migrate and allow the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we developed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from iHelpdesk to Cayzu

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Cayzu.

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Sustained relation between object and people

When migrating your data from iHelpdesk to Cayzu we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from iHelpdesk to Cayzu work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect iHelpdesk

    Pick and link your iHelpdesk support desk with HDM.

  • Connect Cayzu

    Give the right to access your Cayzu account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Get your requirements estimated

    We will analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from iHelpdesk to Cayzu all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Cayzu import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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