iHelpdesk to Bomgar
migration service
Smooth , no special skill set or coding required. A complete iHelpdesk to Bomgar data migration instrument.
iHelpdesk to Bomgar
Your best tool for iHelpdesk to Bomgar data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just pick what data you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and enjoy the miracle happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost vital customer support details.Effortless procedure
You don’t have to bother about scripting or constantly control each piece of info transferred.
Just attach both platforms, tick what you want to migrate and allow the Migration Wizard deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
You data is everything which is why we created a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer support services, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from iHelpdesk to Bomgar
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Bomgar.Next
Sustained connection between object and people
When migrating your data from iHelpdesk to Bomgar we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Bomgar
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Bomgar work
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Prepare
Sign-up and go to our migration service.
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Connect iHelpdesk
Select and link your iHelpdesk support desk with HDM.
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Link Bomgar
Grant the right to access your Bomgar account.
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Clarify your needs
Let us know exactly what elements of your migration you want to modify
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Have your preferences estimated
We shall research your case and get back to you with a price and a scope of work.
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Migrate from iHelpdesk to Bomgar all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Bomgar import
Our staff would be more than happy to perform a customized migration if you have particular requirements.
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