iHelpdesk to Awesome Support (WordPress)
migration service
Effortless , no special expertise or coding required. A complete iHelpdesk to Awesome Support (WordPress) data migration tool.
iHelpdesk to Awesome Support (WordPress)
Your best tool for iHelpdesk to Awesome Support (WordPress) data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and observe the miracle happening.Record completion
Migrate your help desk data in full to make certain that no ticket has lost critical customer support information.Effortless procedure
No need to worry about coding or constantly watch each record transferred.
Just link both platforms, tick what you want to migrate and let the Migration Wizard do the rest for you.
Intact connections
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we designed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from providing great customer service, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from iHelpdesk to Awesome Support (WordPress)
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Awesome Support (WordPress).Next
Maintained connectivity between object and people
When migrating your data from iHelpdesk to Awesome Support (WordPress) we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Awesome Support (WordPress)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Awesome Support (WordPress) work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from iHelpdesk to Awesome Support (WordPress).
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Link iHelpdesk
Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect Awesome Support (WordPress)
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Awesome Support (WordPress) everything
Once everything's validated, determine a quiet time with the minimal load on the support department and start migrating from iHelpdesk to Awesome Support (WordPress).
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Awesome Support (WordPress) import
Our staff would be more than happy to run a personalized migration if you have special demands.
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