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iHelpdesk to Amazon S3
migration service

Effortless , no special knowledge or programming required. A complete iHelpdesk to Amazon S3 data migration tool.

More details

Your best tool for iHelpdesk to Amazon S3 data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the miracle happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer service information.
Automated migration

Scared that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

You data is key which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in charge

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from iHelpdesk to Amazon S3

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Amazon S3.

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Sustained connection between object and people

When migrating your data from iHelpdesk to Amazon S3 we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to Amazon S3

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from iHelpdesk to Amazon S3 work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your iHelpdesk service desk with HDM.

  • Connect Amazon S3

    Grant access to your Amazon S3 account.

  • Describe your requirements

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your needs estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from iHelpdesk to Amazon S3 all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Amazon S3 import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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