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iHelpdesk to Amazon Redshift
migration service

Smooth , no special expertise or coding required. A complete iHelpdesk to Amazon Redshift data migration tool.

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Your best tool for iHelpdesk to Amazon Redshift data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.
Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.
Easy procedure

No need to worry about scripting or constantly watch each record moved.

Just attach both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

Information is key which is why we created a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.

Simple & effective

In just a few clicks it is possible to select the data arrangement, when it starts, and in what order.

Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from iHelpdesk to Amazon Redshift

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Amazon Redshift.

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Sustained connectivity between object and people

When migrating your data from iHelpdesk to Amazon Redshift we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from iHelpdesk to Amazon Redshift work

  • Prepare

    Sign-up and go to our migration service.

  • Connect iHelpdesk

    Select and link your iHelpdesk service desk with HDM.

  • Give access to your Amazon Redshift account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Get your preferences estimated

    We will analyze your case and send you with a cost and a scope of tasks.

  • Migrate from iHelpdesk to Amazon Redshift all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Amazon Redshift import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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