iHelpdesk to Amazon Redshift
migration service
Smooth , no special expertise or coding required. A complete iHelpdesk to Amazon Redshift data migration tool.
iHelpdesk to Amazon Redshift
Your best tool for iHelpdesk to Amazon Redshift data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.Easy procedure
No need to worry about scripting or constantly watch each record moved.
Just attach both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we created a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a few clicks it is possible to select the data arrangement, when it starts, and in what order.
Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from iHelpdesk to Amazon Redshift
Strong safety of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Amazon Redshift.Next
Sustained connectivity between object and people
When migrating your data from iHelpdesk to Amazon Redshift we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Amazon Redshift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Amazon Redshift work
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Prepare
Sign-up and go to our migration service.
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Connect iHelpdesk
Select and link your iHelpdesk service desk with HDM.
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Link Amazon Redshift
Give access to your Amazon Redshift account.
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Describe your business needs
Let us know exactly what aspects of your migration you would like to tweak
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Get your preferences estimated
We will analyze your case and send you with a cost and a scope of tasks.
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Migrate from iHelpdesk to Amazon Redshift all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Amazon Redshift import
Our staff would be more than happy to run a custom migration if you have special needs.
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