iHelpdesk to Adobe Experience Manager
migration service
Extremely easy , no special expertise or programming required. A complete iHelpdesk to Adobe Experience Manager data migration instrument.
iHelpdesk to Adobe Experience Manager
The best iHelpdesk to Adobe Experience Manager tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply decide on what data you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and enjoy the miracle happening.Data completion
Transfer your help desk info in full to ensure that no ticket is missing essential customer support details.Automated tool
Worried that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.
Connect the platforms, pick data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is paramount
You data is key which is why we designed a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You’re in control
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from iHelpdesk to Adobe Experience Manager
Strong safety of your records
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Adobe Experience Manager.Next
Sustained connection between object and people
When migrating your records from iHelpdesk to Adobe Experience Manager we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Adobe Experience Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Adobe Experience Manager work
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Get ready
Sign-up and go to our migration software.
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Link iHelpdesk
Opt and link your iHelpdesk support desk with HDM.
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Connect Adobe Experience Manager
Grant access to your Adobe Experience Manager account.
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Outline your requirements
Let us know exactly what components of your migration you wish to modify
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Get your needs estimated
We will investigate your case and send you with a total price and a scope of work.
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Migrate from iHelpdesk to Adobe Experience Manager everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Adobe Experience Manager import
Our team would be more than happy to run a customized migration in case you have specific demands.
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