iHelpdesk to Activate
migration service

Effortless , no special know how or coding required. A complete iHelpdesk to Activate data migration instrument.

More details
Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from iHelpdesk to Activate

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Activate.

Next

When migrating your data from iHelpdesk to Activate we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from iHelpdesk to Activate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from iHelpdesk to Activate work

  • Prepare

    Register and go to our migration tool.

  • Connect iHelpdesk

    Opt and link your iHelpdesk service desk with HDM.

  • Connect Activate

    Grant access to your Activate account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you would like to adjust

  • Get your preferences estimated

    We will analyze your case and send you with a total price and a scope of work.

  • Migrate from iHelpdesk to Activate all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Activate import

Our staff would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation
Book a Call
cancel
%s
— %s