Hornbill Service Manager import
in a few clicks
Without techs, timelack and hustle. With help of robust data import wizard.
Hornbill Service Manager import
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.Quick & Furious
It will take you no longer than 10 minutes to set up the import to Hornbill Service Manager and run the test data transfer.All Data Import
HDM is capable of importing all major record types and fields you need, directly where you want them to be.Why import data to Hornbill Service Manager using Help Desk Migration?
Security first
We don't share any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to get around wizard to setup import
Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration enables you to automatically transmit custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to Hornbill Service Manager with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.Next
Objects you may import to Hornbill Service Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
Import data to Hornbill Service Manager in several quick steps
Prepare
Sign-up and go to our migration wizard.
Link source Help Desk
Pick and connect your source support desk with HDM.
Link Hornbill Service Manager
Grant the right to access your Hornbill Service Manager account.
Express your needs
Let us understand precisely what parts of your migration you would like to modify
Have your needs estimated
We will research your application and get back to you with a price range and a scope of work.
Import to Hornbill Service Manager everything
Move all your customer service information in a single push.
We keep all of your data safe
We take security and safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Hornbill Service Manager import in a few clicks
Automatically. Securely. Quickly
Proceed to Free Migration