Hornbill Service Manager import
in a few clicks

Without techs, timelack and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 10 minutes to set up the import to Hornbill Service Manager and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly where you want them to be.

Why import data to Hornbill Service Manager
using Help Desk Migration?

Security first

We don't share any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration enables you to automatically transmit custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Hornbill Service Manager with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Next

Objects you may import to Hornbill Service Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Hornbill Service Manager in several quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and connect your source support desk with HDM.

  • Grant the right to access your Hornbill Service Manager account.

  • Express your needs

    Let us understand precisely what parts of your migration you would like to modify

  • Have your needs estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Import to Hornbill Service Manager everything

    Move all your customer service information in a single push.

We keep all of your data safe

We take security and safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Review our security guidebook

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Custom Migration price
Contact us
Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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Have any questions?
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Voice of the clients

Hornbill Service Manager import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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Help Desk Migration service


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