Hornbill Service Manager to TOPdesk
Trouble-free, no special knowledge or programming required. A complete Hornbill Service Manager to TOPdesk data migration instrument.
The best Hornbill Service Manager to TOPdesk tool made for youThere’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneySkip complex data audit and script development processes. Simply decide on customer info you need to transfer and set off with the transition right away.
Easy migrationNo specific knowledge or skill required. Just pick what data will go to the target platform and observe the wonders happening.
Data completionTransfer your help desk data in full to ensure that no ticket is missing critical customer service information.
Simple and easy process
No need to worry about coding or continuously watch each piece of info transferred.
Just link both platforms, tick what you need to migrate and let the Migration Wizard deal with the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you left it.
Security is priority
You data is key which is why we created a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You control the process
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.
Our tech engineers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from Hornbill Service Manager to TOPdesk
Strong safety of your dataThe migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus helping you to be sure that the data end up in the right places in TOPdesk.
Sustained connection between object and peopleWhen migrating your records from Hornbill Service Manager to TOPdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Hornbill Service Manager to TOPdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to TOPdesk work
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Hornbill Service Manager to TOPdesk.
Link Hornbill Service Manager
Complete the form with required credentials to permit our data migration tool to fetch information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs.
Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to TOPdesk all data
When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Hornbill Service Manager to TOPdesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert run your TOPdesk import
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