Hornbill Service Manager to Slaask
migration service

Smooth , no special knowledge or programming required. A complete Hornbill Service Manager to Slaask data migration instrument.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from Hornbill Service Manager to Slaask

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in Slaask.

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Sustained relation between object and people

When migrating your data from Hornbill Service Manager to Slaask we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Hornbill Service Manager to Slaask

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Hornbill Service Manager to Slaask work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Hornbill Service Manager

    Pick and link your Hornbill Service Manager service desk with HDM.

  • Connect Slaask

    Grant the right to access your Slaask account.

  • Clarify your needs

    Let us know what aspects of your migration you wish to modify

  • Get your needs estimated

    We'll research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from Hornbill Service Manager to Slaask all data

    Migrate all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Slaask import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation
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