Hornbill Service Manager to Salesforce Service Cloud
migration service
Trouble-free , no special know how or programming required. A complete Hornbill Service Manager to Salesforce Service Cloud data migration instrument.
Hornbill Service Manager to Salesforce Service Cloud
Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import solely.Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.Complete & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of dataWhy you should use Help Desk Migration to migrate data from Hornbill Service Manager to Salesforce Service Cloud
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Salesforce Service Cloud.Next
Sustained relation between object and people
When migrating your records from Hornbill Service Manager to Salesforce Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Hornbill Service Manager to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to Salesforce Service Cloud work
Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Hornbill Service Manager to Salesforce Service Cloud.
Link Hornbill Service Manager
Fill out the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Connect Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Salesforce Service Cloud everything
Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from Hornbill Service Manager to Salesforce Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your Salesforce Service Cloud import
Our team would be more than happy to perform a custom migration if you have particular demands.
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