Hornbill Service Manager to Salesforce Service Cloud
migration service
Trouble-free , no special know how or programming required. A complete Hornbill Service Manager to Salesforce Service Cloud data migration instrument.
Hornbill Service Manager to Salesforce Service Cloud
The best Hornbill Service Manager to Salesforce Service Cloud tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just decide on customer info you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the new platform and observe the magic happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost vital customer support information.Simple and easy procedure
No need to worry about scripting or continuously control each record moved.
Just attach your source and target, choose what you want to migrate and let the tool do the rest for you.
Data maintenance
Your customer data migrates complete , you can take our word.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.
You can be sure that with HDM no data breaches are possible.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Hornbill Service Manager to Salesforce Service Cloud
Strong safety of your information
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Salesforce Service Cloud.Next
Sustained relation between object and people
When migrating your records from Hornbill Service Manager to Salesforce Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Hornbill Service Manager to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to Salesforce Service Cloud work
-
Get ready
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Hornbill Service Manager to Salesforce Service Cloud.
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Link Hornbill Service Manager
Fill out the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Salesforce Service Cloud everything
Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from Hornbill Service Manager to Salesforce Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Salesforce Service Cloud import
Our team would be more than happy to perform a custom migration if you have particular demands.
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