Hornbill Service Manager to Salesforce Service Cloud
Trouble-free , no special know how or programming required. A complete Hornbill Service Manager to Salesforce Service Cloud data migration instrument.
Trustworthy and ReliableYour passwords along with data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & AccurateWe've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data
Strong safety of your informationThe migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Salesforce Service Cloud.
Sustained relation between object and peopleWhen migrating your records from Hornbill Service Manager to Salesforce Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Hornbill Service Manager to Salesforce Service Cloud
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Hornbill Service Manager to Salesforce Service Cloud work
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Hornbill Service Manager to Salesforce Service Cloud.
Link Hornbill Service Manager
Fill out the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Connect Salesforce Service Cloud
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Salesforce Service Cloud everything
Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from Hornbill Service Manager to Salesforce Service Cloud.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT