Hornbill Service Manager to RingCentral Engage Digital
migration service
Trouble-free , no special knowledge or coding required. A complete Hornbill Service Manager to RingCentral Engage Digital data migration tool.
Hornbill Service Manager to RingCentral Engage Digital
The best Hornbill Service Manager to RingCentral Engage Digital tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply decide on the records you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and see the wonders happening.Data completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer service details.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Attach the platforms, pick records, click ok, and you’re done!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.
You may be sure that with HDM no data breaches are possible.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Hornbill Service Manager to RingCentral Engage Digital
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in RingCentral Engage Digital.Next
Sustained link between object and people
When migrating your records from Hornbill Service Manager to RingCentral Engage Digital we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Hornbill Service Manager to RingCentral Engage Digital
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to RingCentral Engage Digital work
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Get ready
Sign up and go to our migration service.
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Connect Hornbill Service Manager
Choose and connect your Hornbill Service Manager support desk with HDM.
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Link RingCentral Engage Digital
Give the right to access your RingCentral Engage Digital account.
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Outline your business needs
Let us know what aspects of your migration you need to adjust
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Get your preferences estimated
We'll research your case and send you with a price range and a scope of work.
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Migrate from Hornbill Service Manager to RingCentral Engage Digital everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your RingCentral Engage Digital import
Our team would be more than happy to run a customized migration if you have specific demands.
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