Hornbill Service Manager to NHANCE NOW
migration service

Extremely easy , no special skill set or coding required. A complete Hornbill Service Manager to NHANCE NOW data migration tool.

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Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from Hornbill Service Manager to NHANCE NOW

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in NHANCE NOW.

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Retained relation between object and people

When migrating your records from Hornbill Service Manager to NHANCE NOW we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Hornbill Service Manager to NHANCE NOW

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Hornbill Service Manager to NHANCE NOW work

  • Get ready

    Sign up and go to our migration service.

  • Opt and connect your Hornbill Service Manager service desk with HDM.

  • Connect NHANCE NOW

    Give the right to access your NHANCE NOW account.

  • Outline your needs

    Let us understand precisely what components of your migration you want to modify

  • Get your needs estimated

    We'll investigate your case and get back to you with a total price and a scope of tasks.

  • Migrate from Hornbill Service Manager to NHANCE NOW all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your NHANCE NOW import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation
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