Hornbill Service Manager to ngDesk
Trouble-free, no special know how or coding required. A complete Hornbill Service Manager to ngDesk data migration tool.
The best Hornbill Service Manager to ngDesk tool made for youThere’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and moneyAvoid the system analysis and tool development processes. Simply decide on what data you need to transfer and start the transition immediately.
Easy transition processNo specific expertise needed. Just select what data will go to the target platform and enjoy the wonders happening.
Data structure maintenanceTransfer your help desk data in full to ensure that no ticket is missing vital customer support details.
Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.
Attach the platforms, select data, click ok, and you’re done!
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
Information is everything which is why we designed a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You’re in control
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
If this is your first migration, worry not. Useful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer service, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Why you should use Help Desk Migration to migrate data from Hornbill Service Manager to ngDesk
Strong safety of your dataThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus letting you make sure that the data end up being in the right destinations in ngDesk.
Sustained connectivity between object and peopleWhen migrating your records from Hornbill Service Manager to ngDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Hornbill Service Manager to ngDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to ngDesk work
Sign up and go to our migration service.
Link Hornbill Service Manager
Choose and link your Hornbill Service Manager support desk with HDM.
Grant access to your ngDesk account.
Outline your business needs
Let us understand precisely what components of your migration you want to tweak
Have your needs estimated
We'll investigate your application and send you with a total price and a scope of work.
Migrate from Hornbill Service Manager to ngDesk all data
Migrate all your customer support information in a single push.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert perform your ngDesk import
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