Hornbill Service Manager to Magento Help Desk Ultimate
Smooth, no special know how or coding required. A complete Hornbill Service Manager to Magento Help Desk Ultimate data migration instrument.
Your best tool for Hornbill Service Manager to Magento Help Desk Ultimate data migrationNo need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resourcesAvoid the platform analysis and script development processes. Simply pick the records you need to transfer and start the transition right away.
Effortless transition processNo special expertise needed. Just pick what data will go to the target solution and see the wonders happening.
Record structure maintenanceMigrate your help desk info in full to make certain that no ticket is missing critical customer support details.
Worried that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.
Connect the platforms, pick data, click ok, and you’re done!
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
Information is key which is why we created a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
You’re in charge
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to choose what goes where, when it goes, and in what order.
Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer service, we always want to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Hornbill Service Manager to Magento Help Desk Ultimate
Strong security of your recordsThe migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and even custom fields, thus letting you be sure that the data end up being in the right destinations in Magento Help Desk Ultimate.
Maintained association between object and peopleWhen migrating your data from Hornbill Service Manager to Magento Help Desk Ultimate we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Hornbill Service Manager to Magento Help Desk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Hornbill Service Manager to Magento Help Desk Ultimate work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Hornbill Service Manager to Magento Help Desk Ultimate.
Connect Hornbill Service Manager
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
Connect Magento Help Desk Ultimate
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences.
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento Help Desk Ultimate all data
When everything's validated, determine a quiet time with the minimal load on the support department and start migrating from Hornbill Service Manager to Magento Help Desk Ultimate.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a specialist perform your Magento Help Desk Ultimate import
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