Hornbill Service Manager to Kayako Classic
Extremely easy, no special knowledge or coding required. A complete Hornbill Service Manager to Kayako Classic data migration tool.
The best Hornbill Service Manager to Kayako Classic tool made for youThere’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and moneySkip the system analysis and tool development processes. Just decide on the records you need to transfer and set off with the transition immediately.
Easy migrationNo specific knowledge or skill needed. Just select what data will go to the new platform and see the wonders happening.
Data completionTransfer your help desk data in full to make certain that no ticket is missing vital customer service information.
Afraid that you’ll need special skills to move your info? Don’t be as we made sure that our tool interface simple to use as possible.
Connect the platforms, pick data, click ok, and the migration is ready!
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
You data is key which is why we designed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to choose what goes where, when it starts, and how.
Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from Hornbill Service Manager to Kayako Classic
Strong safety of your dataThe migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and custom fields, thus letting you make sure that the records end up in the right places in Kayako Classic.
Sustained association between object and peopleWhen migrating your records from Hornbill Service Manager to Kayako Classic we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Hornbill Service Manager to Kayako Classic
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to Kayako Classic work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Hornbill Service Manager to Kayako Classic.
Link Hornbill Service Manager
Complete the form with required credentials to allow our data migration tool to retrieve data from your current help desk.
Connect Kayako Classic
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Kayako Classic everything
When everything's tested out, choose a quiet time with the least load on the support team and start migrating from Hornbill Service Manager to Kayako Classic.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.