Hornbill Service Manager to Jira Service Desk
Trouble-free , no special knowledge or programming required. A complete Hornbill Service Manager to Jira Service Desk data migration software.
Secure and ReliableYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & PreciseWe've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information
Strong security of your informationThe migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Jira Service Desk.
Maintained connectivity between object and peopleWhen migrating your records from Hornbill Service Manager to Jira Service Desk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Hornbill Service Manager to Jira Service Desk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Hornbill Service Manager to Jira Service Desk work
Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Hornbill Service Manager to Jira Service Desk.
Connect Hornbill Service Manager
Fill out the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
Link Jira Service Desk
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Jira Service Desk everything
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Hornbill Service Manager to Jira Service Desk.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT