Hornbill Service Manager to HESK
Effortless , no special expertise or programming required. A complete Hornbill Service Manager to HESK data migration software.
Secure and ReputableYour passwords as well as records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information
Strong security of your recordsThe migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in HESK.
Maintained connection between object and peopleWhen migrating your data from Hornbill Service Manager to HESK we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Hornbill Service Manager to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Hornbill Service Manager to HESK work
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Hornbill Service Manager to HESK.
Connect Hornbill Service Manager
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HESK everything
When everything's tested out, find a quiet time with the least load on the support staff and start migrating from Hornbill Service Manager to HESK.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT