Hornbill Service Manager to HESK
Effortless, no special expertise or programming required. A complete Hornbill Service Manager to HESK data migration software.
Your best tool for Hornbill Service Manager to HESK data migrationNo need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resourcesSkip complex data audit and code development processes. Simply pick what data you need to transfer and set off with the transition when comfortable.
Effortless migrationNo special knowledge or skill required. Just choose what data will go to the target solution and enjoy the wonders happening.
Record completionMigrate your help desk info in full to ensure that no ticket has lost vital customer support details.
Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as possible.
Connect the platforms, choose data, click ok, and the migration is ready!
Your customer info migrates unite, you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.
You may be sure that with HDM no data breaches are possible.
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
As a migration service supplier, we strive to propose the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Hornbill Service Manager to HESK
Strong security of your recordsThe migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and even custom fields, thus helping you to ensure that the data end up being in the right destinations in HESK.
Maintained connection between object and peopleWhen migrating your data from Hornbill Service Manager to HESK we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Hornbill Service Manager to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Hornbill Service Manager to HESK work
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Hornbill Service Manager to HESK.
Connect Hornbill Service Manager
Complete the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences.
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to HESK everything
When everything's tested out, find a quiet time with the least load on the support staff and start migrating from Hornbill Service Manager to HESK.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.