Hornbill Service Manager to HelpDesk
Trouble-free, no special knowledge or programming required. A complete Hornbill Service Manager to HelpDesk data migration software.
The best Hornbill Service Manager to HelpDesk tool made for youThere’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and moneySkip complex data audit and code development processes. Simply decide on the records you need to transfer and start the transition right away.
Easy migrationNo specific knowledge or skill required. Just choose what data will go to the target platform and see the wonders happening.
Data completionTransfer your help desk data in full to ensure that no ticket has lost essential customer service information.
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool simple to use as it can possibly be.
Attach the help desks, pick data, click ok, and you’re done!
Your customer data migrates uniteand we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Hornbill Service Manager to HelpDesk
Strong safety of your dataThe migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus helping you to ensure that the data end up in the right places in HelpDesk.
Sustained association between object and peopleWhen migrating your records from Hornbill Service Manager to HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Hornbill Service Manager to HelpDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to HelpDesk work
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Hornbill Service Manager to HelpDesk.
Link Hornbill Service Manager
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs.
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to HelpDesk all data
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Hornbill Service Manager to HelpDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert run your HelpDesk import
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