Hornbill Service Manager to Groove
migration service
Extremely easy , no special knowledge or programming required. A complete Hornbill Service Manager to Groove data migration software.
Extremely easy , no special knowledge or programming required. A complete Hornbill Service Manager to Groove data migration software.
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as possible.
Attach the help desks, choose records, click ok, and you’re done!
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Information is everything which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Except producing great customer service, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Hornbill Service Manager to Groove.
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from Hornbill Service Manager to Groove.
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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