Hornbill Service Manager to Freshdesk
migration service
Extremely easy , no special knowledge or coding required. A complete Hornbill Service Manager to Freshdesk data migration tool.
Extremely easy , no special knowledge or coding required. A complete Hornbill Service Manager to Freshdesk data migration tool.
You don’t have to bother about coding or continuously watch each piece of info moved.
Just attach both platforms, choose what you need to take to a new database and let the tool deal with the rest for you.
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.
You data is everything which is why we designed a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
In just a few buttons to press you will be able to select what goes where, when it starts, and how.
Our developers took user experience as a priority and made sure that it will be possible to use the system to its fullest.
Outside of providing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Hornbill Service Manager to Freshdesk.
Fill out the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Hornbill Service Manager to Freshdesk.
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
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