Hornbill Service Manager to Database
migration service
Smooth , no special skill set or coding required. A complete Hornbill Service Manager to Database data migration tool.
Hornbill Service Manager to Database
Your best tool for Hornbill Service Manager to Database data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just decide on the records you need to transfer and set off with the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the new platform and see the wonders happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing essential customer service information.Simple and easy process
No need to worry about scripting or constantly control each piece of info transferred.
Just link your source and target, pick what you want to take to a new database and let the tool do the remainder.
Data maintenance
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service provider, we aim to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Hornbill Service Manager to Database
Strong security of your information
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Database.Next
Maintained connectivity between object and people
When migrating your data from Hornbill Service Manager to Database we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Hornbill Service Manager to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Hornbill Service Manager to Database work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Hornbill Service Manager to Database.
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Link Hornbill Service Manager
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Link Database
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Database everything
When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from Hornbill Service Manager to Database.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Database import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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