Hornbill Service Manager to CSV
migration service
Effortless , no special expertise or coding required. A complete Hornbill Service Manager to CSV data migration tool.
Hornbill Service Manager to CSV
Your best tool for Hornbill Service Manager to CSV data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target platform and observe the magic happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer service information.Automated migration
Scared that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool accessible as possible.
Link the help desks, pick records, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your passwords or records.
You may be sure that with HDM no data breaches will take place.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Hornbill Service Manager to CSV
Strong safety of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in CSV.Next
Sustained link between object and people
When migrating your data from Hornbill Service Manager to CSV we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Hornbill Service Manager to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Hornbill Service Manager to CSV work
Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Hornbill Service Manager to CSV.
Link Hornbill Service Manager
Fill out the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.
Link CSV
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to CSV everything
Once everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Hornbill Service Manager to CSV.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your CSV import
Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimationBlog Articles You Might Find Useful
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a …
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to …
Data Migration 101
Help Desk Migration vs Salesforce Migration Tool: Which Matches Your Goals Better?
If you haven’t already started evaluating alternatives for your Desk help desk, then it’s just about time to give it a thought. Chances are high …