Hornbill Service Manager to BOSSDesk
migration service
Trouble-free , no special skill set or coding required. A complete Hornbill Service Manager to BOSSDesk data migration software.
Hornbill Service Manager to BOSSDesk
The best Hornbill Service Manager to BOSSDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply choose customer info you need to migrate and start the transition right away.Simple transition process
No tech expertise needed. Just choose what data will go to the target system and observe the miracle happening.Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer service details.Automated tool
Worried that you’ll need special skills to migrate your info? Worry not as we made sure that our tool accessible as possible.
Connect the platforms, select data, click ok, and the migration is ready!
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our employees have see your credentials or records.
You may be sure that with HDM no hacker attacks are possible.
You’re in control
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Hornbill Service Manager to BOSSDesk
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in BOSSDesk.Next
Retained association between object and people
When migrating your records from Hornbill Service Manager to BOSSDesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Hornbill Service Manager to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Hornbill Service Manager to BOSSDesk work
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Get ready
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Hornbill Service Manager to BOSSDesk.
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Connect Hornbill Service Manager
Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.
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Connect BOSSDesk
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to BOSSDesk everything
When everything's tested out, determine a quiet time with the least load on the support department and begin migrating from Hornbill Service Manager to BOSSDesk.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your BOSSDesk import
Our team would be more than happy to perform a personalized migration in case you have special needs.
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