Hornbill Service Manager to Awesome Support (WordPress)
migration service
Smooth , no special knowledge or coding required. A complete Hornbill Service Manager to Awesome Support (WordPress) data migration software.
Hornbill Service Manager to Awesome Support (WordPress)
Your best tool for Hornbill Service Manager to Awesome Support (WordPress) data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just decide on customer info you need to migrate and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and observe the miracle happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer service details.Easy procedure
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, pick what you want to take to a new database and allow the system do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we created a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Hornbill Service Manager to Awesome Support (WordPress)
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Awesome Support (WordPress).Next
Sustained link between object and people
When migrating your data from Hornbill Service Manager to Awesome Support (WordPress) we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Hornbill Service Manager to Awesome Support (WordPress)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Hornbill Service Manager to Awesome Support (WordPress) work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Hornbill Service Manager to Awesome Support (WordPress).
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Connect Hornbill Service Manager
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Awesome Support (WordPress)
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Awesome Support (WordPress) everything
When everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Hornbill Service Manager to Awesome Support (WordPress).
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Awesome Support (WordPress) import
Our staff would be more than happy to run a customized migration if you have specific demands.
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