Hornbill Service Manager to Assembla
migration service
Smooth , no special know how or programming required. A complete Hornbill Service Manager to Assembla data migration instrument.
Hornbill Service Manager to Assembla
Your best tool for Hornbill Service Manager to Assembla data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on the records you need to migrate and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and see the miracle happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer service information.Effortless procedure
You don’t have to bother about coding or constantly control each record transferred.
Just link your source and target, tick what you need to migrate and let the system deal with the remainder.
Data maintenance
Your customer info comes unite and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.
You may be sure that with HDM no data breaches are possible.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to choose what goes where, when it starts, and how.
Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Hornbill Service Manager to Assembla
Strong security of your data
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Assembla.Next
Maintained association between object and people
When migrating your data from Hornbill Service Manager to Assembla we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Hornbill Service Manager to Assembla
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Hornbill Service Manager to Assembla work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Hornbill Service Manager to Assembla.
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Link Hornbill Service Manager
Fill in the form with required credentials to permit our data migration tool to access records from your current help desk.
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Connect Assembla
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Assembla all data
When everything's validated, find a quiet time with the least load on the support department and start migrating from Hornbill Service Manager to Assembla.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Assembla import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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