Hiver import
in a few clicks
Without devs, timelack and hustle. With help of robust data import wizard.
Hiver import
Hiver import tool you’ve been looking for
Now, there’s no need to worry about any help desk import issues. Complete platform to platform migration with HDM swift and simple.Save time & money
Affordable process cost, a quick transfer to the new system, and no need to create the migration script. All with HDM.Smooth migration course
Just prepare your information for migration beforehand and begin moving your data. It’s not necessary to fiddle with anything.Vital data with you
Whether it is for conformity reasons, or convenience, transfer your historical data to the new tool to keep the track of customers easier.Autonomous migration
Why spend time transferring data by hand when a tool can do it?
Our import tool will deliver every piece of info so you don’t need to.
Maintained dependency
Using HDM, you don’t have to be concerned that all your migrated customer service data will lose their connections to other info.
Whether it is the requester info or customer contacts, all of this is considered during the process.
Your info is secure
When you grant your credentials to our migration tool, you can rest assured.
Only authorized staff members that directly work with your migration will be able to access to your accounts or data.
All everything we access is shielded by the state of the encryption systems from any electronic attacks.
Map your information
It’s not required to perform extensive data reviews to start your migration.
Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to transfer and determine where it goes just by clicking available checkboxes.
Powerful & accessible
You don’t need to understand the platform peculiarities to take advantage of all features.
Useful on-screen guides will assist you move your entities quickly and effectively. As a result, you can set up a data import just about to any platform you want.
Our customers are priority
One of the main priorities of our team is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer care, we develop continuously.
Why import data to Hiver using Help Desk Migration?
Security first
We don't share any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.Next
Easy to use wizard to setup import
Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration helps you to automatically transfer custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to Hiver with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.Next
Objects you may import to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Hiver in 6 simple steps
Prepare
Register and go to our migration wizard.
Link source Help Desk
Pick and link your source support desk with HDM.
Connect Hiver
Give access to your Hiver account.
Clarify your business needs
Let us know what aspects of your migration you wish to modify
Get your needs estimated
We will investigate your case and send you with a cost and a scope of tasks.
Import to Hiver all data
Move all your customer service information in a single push.
We keep all data safe
We take safety very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure that your data is protected.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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