Hiver import
in a few clicks
Without devs, timelack and hustle. With help of robust data import wizard.
Hiver import
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.Quick & Furious
It will take you no longer than 15 minutes to set up the import to Hiver and run the test data transfer.All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.Why import data to Hiver using Help Desk Migration?
Security first
We don't share any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.Next
Easy to use wizard to setup import
Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration helps you to automatically transfer custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to Hiver with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.Next
Objects you may import to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
Import data to Hiver in 6 simple steps
Prepare
Register and go to our migration wizard.
Link source Help Desk
Pick and link your source support desk with HDM.
Connect Hiver
Give access to your Hiver account.
Clarify your business needs
Let us know what aspects of your migration you wish to modify
Get your needs estimated
We will investigate your case and send you with a cost and a scope of tasks.
Import to Hiver all data
Move all your customer service information in a single push.
We keep all data safe
We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
