Hiver to Trakdesk
migration service

Smooth , no special skill set or programming required. A complete Hiver to Trakdesk data migration instrument.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Hiver to Trakdesk

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Trakdesk.

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When migrating your data from Hiver to Trakdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Hiver to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Hiver to Trakdesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Hiver

    Opt and link your Hiver support desk with HDM.

  • Grant access to your Trakdesk account.

  • Explain your business needs

    Let us know what elements of your migration you need to modify

  • Have your needs estimated

    We shall analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Hiver to Trakdesk all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Trakdesk import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation
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