Hiver to SteadyPoint Office 365 Help desk
migration service

Smooth , no special expertise or coding required. A complete Hiver to SteadyPoint Office 365 Help desk data migration tool.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from Hiver to SteadyPoint Office 365 Help desk

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in SteadyPoint Office 365 Help desk.

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Sustained connection between object and people

When migrating your data from Hiver to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Hiver to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Hiver to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect Hiver

    Choose and link your Hiver support desk with HDM.

  • Grant access to your SteadyPoint Office 365 Help desk account.

  • Describe your requirements

    Let us know what components of your migration you wish to tweak

  • Have your needs estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Hiver to SteadyPoint Office 365 Help desk everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation
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