Hiver to SmarterTrack
Trouble-free , no special expertise or coding required. A complete Hiver to SmarterTrack data migration instrument.
Trustworthy and ReliableYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & PreciseWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong safety of your informationThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in SmarterTrack.
Sustained connectivity between object and peopleWhen migrating your records from Hiver to SmarterTrack we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Hiver to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Hiver to SmarterTrack work
Register and go to our migration service.
Select and connect your Hiver service desk with HDM.
Give access to your SmarterTrack account.
Outline your requirements
Let us know what aspects of your migration you wish to fine-tune
Have your requirements estimated
We shall analyze your application and send you with a cost and a scope of work.
Migrate from Hiver to SmarterTrack all data
Migrate all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT