Hiver to Freshservice
Smooth , no special know how or coding required. A complete Hiver to Freshservice data migration software.
Risk-free and ReputableYour passwords as well as data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data
Strong privacy of your recordsThe migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Freshservice.
Retained association between object and peopleWhen migrating your data from Hiver to Freshservice we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Hiver to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Hiver to Freshservice work
Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Hiver to Freshservice.
Fill out the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice everything
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Hiver to Freshservice.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT