HESK import
in a few clicks
Without techs, timelack and hustle. With step-by-step HESK import setup form
Without techs, timelack and hustle. With step-by-step HESK import setup form
Why spend time transferring records by yourself when a tool can deal with it?
Our migration tool will take care of every record so you don’t need to.
Using HDM, you don’t have to be concerned that all of your migrated customer service data will lose their connections to other info.
Whether it is the requester info or customer contacts, all of this is accounted for.
All the credentials you provide throughout the migration process are not stored. Only authorized staff can get access to your profiles or help desk panelrecords.
All the information you provide is under solid protection from any kind of danger.
It’s not required to perform considerable amount of data reviews to begin your data import.
Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to keep and determine where it goes just by clicking available boxes.
You don’t need to understand the platform peculiarities to use it to its full.
Handy on-screen hints will help you proceed your data fast and effectively. As a result, you can set up a data import just about to any platform you want.
One of the main principles of our team is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer service, we won’t stop there.
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We’re recognized for best support,
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in cloud migration.
In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the HESK import.
Select your current help desk from the list and fill in the form to enable our migration tool fetch the data.
After you have selected your data source, connect our service with your HESK to permit the import
Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Perform a cost-free demo to see how your migration to HESK will look like and confirm that the records migrates properly
Once everything's validated, choose the best time when most of your customers are offline and begin the Full Data Migration.
We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure that your data is protected.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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