HESK import
in a few clicks

Without techs, timelack and hustle. With step-by-step HESK import setup form

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 10 minutes to set up the import to HESK and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly where you want them to be.

Why import data to HESK
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration enables you to automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to HESK with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Next

Objects you may import to HESK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to HESK in several quick steps

  • Prepare

    In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the HESK import.

  • Connect source Help Desk

    Select your current help desk from the list and fill in the form to enable our migration tool fetch the data.

  • After you have selected your data source, connect our service with your HESK to permit the import

  • Select objects

    Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Perform a cost-free demo to see how your migration to HESK will look like and confirm that the records migrates properly

  • Import to HESK all data

    Once everything's validated, choose the best time when most of your customers are offline and begin the Full Data Migration.

We keep all of your data safe

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure that your data is protected.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Custom Migration price
Contact us
Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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HESK import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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Help Desk Migration service


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