in a few clicks
Without techs, timelack and hustle. With step-by-step HESK import setup form
Safe and SecureYour passwords as well as records are safe with us and will be used for import only.
Quick & FuriousIt will take you no longer than 10 minutes to set up the import to HESK and run the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, directly where you want them to be.
Why import data to HESK
Security firstWe don't share any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.
Easy to get around wizard to setup importOur service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Elective and powerful field mappingOnly Help Desk Migration enables you to automatically transmit custom fields, as well as map their location.
Preserved relations between objects and peopleAll tickets will be imported to HESK with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.
Objects you may import to HESK
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to HESK in several quick steps
In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the HESK import.
Connect source Help Desk
Select your current help desk from the list and fill in the form to enable our migration tool fetch the data.
After you have selected your data source, connect our service with your HESK to permit the import
Select the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data
Perform a cost-free demo to see how your migration to HESK will look like and confirm that the records migrates properly
Import to HESK all data
Once everything's validated, choose the best time when most of your customers are offline and begin the Full Data Migration.
We keep all of your data safe
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT