HESK to Snowflake
migration service

Effortless, no special expertise or programming required. A complete HESK to Snowflake data migration tool.

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Your best tool for HESK to Snowflake data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick what data you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and enjoy the wonders happening.
Record completion
Transfer your help desk info in full to make sure that no ticket is missing essential customer service details.
Easy process

You don’t have to bother about coding or continuously watch each record moved.

Just link your source and target, pick what you need to migrate and let the system do the rest for you.

Data dependency

Your customer info comes uniteand we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members have see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Simple & effective

In only a couple of buttons to press you will be able to select the data arrangement, when it starts, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HESK to Snowflake

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to make sure that the data end up in the right destinations in Snowflake.

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Sustained association between object and people

When migrating your data from HESK to Snowflake we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HESK to Snowflake

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HESK to Snowflake work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your HESK support desk with HDM.

  • Give the right to access your Snowflake account.

  • Express your needs

    Let us understand precisely what elements of your migration you would like to modify

  • Have your preferences estimated

    We will research your application and send you with a total price and a scope of tasks.

  • Migrate from HESK to Snowflake everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Snowflake import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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