HESK to RingCentral Engage Digital
migration service

Trouble-free , no special knowledge or programming required. A complete HESK to RingCentral Engage Digital data migration tool.

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The best HESK to RingCentral Engage Digital tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose customer info you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service information.
Easy procedure

No need to worry about coding or continuously control each piece of info moved.

Just link your source and target, pick what you need to take to a new database and let the Migration Wizard deal with the rest for you.

Data dependency

Your customer data migrates unite and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we aim to deliver the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HESK to RingCentral Engage Digital

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in RingCentral Engage Digital.

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Maintained connection between object and people

When migrating your records from HESK to RingCentral Engage Digital we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HESK to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HESK to RingCentral Engage Digital work

  • Get ready

    Sign-up and go to our migration software.

  • Connect HESK

    Choose and connect your HESK service desk with HDM.

  • Give access to your RingCentral Engage Digital account.

  • Detail your business needs

    Let us know exactly what components of your migration you would like to tweak

  • Get your needs estimated

    We will investigate your application and get back to you with a total price and a scope of tasks.

  • Migrate from HESK to RingCentral Engage Digital everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your RingCentral Engage Digital import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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